Privacy Policy

SitePoint Group Pty Ltd, (“SitePoint”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our Site and Services (as defined in the Terms of Use). Capitalized terms not defined in this Privacy Policy have the meanings given in our Terms of Service

  1. User Consent

    By submitting Personal Data through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.

  2. Visitors under the age of 13

    Our service is not offered to persons under the age of 13. Thus, we do not intentionally gather Personal Data from visitors who are under the age of 13.

  3. Types of Data We Collect

    “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

    “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

    1. Information You Provide to Us

      • We may collect Personal Data from you, such as your name, e-mail and mailing addresses, phone number, and password when you create an account with us (“Account”).
      • When you make a purchase, we (or our third party service provider) will collect all information necessary to complete the transaction, including your name, credit card information, debit card information, billing information and/or PayPal information.
      • We retain information on your behalf, such as domain names, urls, timezone preferences, Invoice Service invoices, transactional history, messages and any other information that you store using your Account.
      • If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
      • When you participate in one of our surveys, we may collect additional profile information.
      • When you post messages on our Site, the information contained in your posting will be stored on our servers and other users will be able to see it.
      • We may also collect Personal Data at other points in our Site that state that Personal Data is being collected.
    2. Information Collected via Technology

      To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

      We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customization.

    3. Google Analytics

      We currently use Google Analytics as well as Google Analytics for Display Advertising. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. Website owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Please see the following links for more information about Google Analytics: http://www.google.com/analytics/, http://www.google.com/privacy.html and http://www.google.com/analytics/tos.html. You can also opt-out of Google Analytics for Display Advertising by going to the Google Ads Preferences Manager.

    4. Social Networking Sites

      If you:

      1. log on to the Service with your login credentials from a social networking site (such as Facebook, Twitter, or LinkedIn) (“Social Networking Site”) or
      2. associate your Account with your account at a Social Networking Site, we may receive information about you from such Social Networking Site, in accordance with such Social Networking Site’s terms of use and privacy policy (“SNS Terms”). We may add this information to the information we have already collected from you via the Service. If you elect to share your information with these Social Networking Site, we will share information with them in accordance with your election. The SNS Terms will apply to the information we disclose to them.

  4. Use of Your Personal Data

    1. General Use

      In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:

      • to facilitate the creation of and secure your Account;
      • identify you as a user in our system;
      • improve our Site and Services;
      • for our internal research and development;
      • customize content to match your preferences;
      • prevent suspended users from re-registering;
      • provide the Services you request;
      • send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
      • send you administrative e-mail notifications, such as security or support and maintenance advisories;
      • respond to your inquiries and requests;
      • to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; and
      • to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of SitePoint.
    2. Creation of Anonymous Data

      We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. SitePoint reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in its sole discretion.

  5. Disclosure of Your Personal Data

    We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.

    1. Profile Information

      The information collected during the registration process by SitePoint may be used by SitePoint to: contact members, customize content to match your preferences, display member status, and display the date of a member’s last visit

    2. Third Party Service Providers

      We may share your Personal Data with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to SitePoint. These third party service providers are required not to use your Personal Data other than to provide the services requested by SitePoint.

    3. Affiliates and Acquisitions

      We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires our company, business, or our assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

    4. Other Disclosures

      Regardless of any choices you make regarding your Personal Data (as described below), SitePoint may disclose Personal Data if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on SitePoint; (c) to protect or defend the rights or property of SitePoint or users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

  6. Third Party Websites

    When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites

  7. Your Choices Regarding Your Personal Data

    1. Choices

      We offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communication, including notices of any updates to our Terms of Use or Privacy Policy.

    2. Changes to Personal Data

      You may change any of your Personal Data in your Account by editing your profile within your Account or contacting us via the Site. You may request deletion of your Personal Data by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.

  8. Security of Your Personal Data

    SitePoint is committed to protecting the security of your Personal Data. We (and our third party service providers) use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while SitePoint uses reasonable efforts to protect your Personal Data, SitePoint cannot guarantee its absolute security.

  9. Contact Information

    SitePoint welcomes your comments or questions regarding this Privacy Policy. Please contact us at the following:

    SitePoint Group Pty Ltd
    48 Cambridge st, Collingwood, 3066
    Melbourne, Australia
  10. Changes to This Privacy Policy

    This Privacy Policy is subject to occasional revision and SitePoint reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Continued use of our Site or Service shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Change log

2013-11-19 Version 1, initial version.